Delays happen. Weather, port congestion, and traffic can shift timelines fast. The key is staying flexible and proactive.
Communicate early
If you see a problem, call dispatch and the customer as soon as possible. Early updates lead to new options.
Offer solutions
Suggest alternate delivery windows, nearby drop locations, or team handoffs. Being solution-minded builds trust.
Protect your HOS
Do not burn your clock in gridlock if you can stage nearby and roll when the route clears. Smart timing reduces stress.
Document everything
Keep notes on arrival times, gate queues, and detention. Clear records help you get paid correctly.
Use flexible capacity
Carriers with multiple customers and lanes can pivot when one route slows down.
JNP Transport works with drivers and shippers to keep freight moving and downtime low. Partner with JNP for a team that solves problems fast.
